November 5, 2015 | No Comments »
Please be warned, and alert your friends and neighbors.
I have had three customers in the last month call me to ask if we sent a Representative to offer an upgrade to their alarm system. We, nor any legitimate security company, would randomly knock on our customer’s door to offer them an upgrade. If we, or any legitimate company needed to communicate with our customers an offer, we would mail you an offer, either independently, or more likely with your monthly invoice. If anyone approaches you, and says that they are with your current alarm company, please ask that individual for a business card, and to show you a picture identification. Keep the card, and just tell them that you will call them if interested. Then call the police and/or file a complaint with the Department of Consumer Affairs at http://www.dca.ca.gov/online_services/complaints/consumer_complaint.shtml or you can call the Bureau of Security and Investigative Services at (916) 322-4000 or (800) 952-5210.
Once these unethical companies feel the heat from law enforcement and the state agencies that govern our industry, they will fold up their tents and move on to the next town, which is unfortunately what has been going on in this and many other businesses for decades! You may know someone who got an new alarm or an “upgrade” from one of these scammers, who ended up with poor customer service, because by the time their system needs service, the company that signed them up does not even exist anymore. So, if you do meet up with these characters, please take the time to report them before they hurt too many people.
Stay Safe! Keith
April 3, 2015 | No Comments »
Up until this post, all of my blog entries have been about security systems. I am not intending to start a new trend, but when you stumble across something as special as this, I think that it needs to be shared. That is just one of the wonderful things about the internet.
My wife and I stopped in at one of our client’s businesses that we had the pleasure of installing a security system at called San Diego Drums and Totes located at 6420 Federal Blvd. Ste C, Lemon Grove, CA 91945. These folks carry storage containers of all sorts, but the exciting thing that I am sharing is a Rain Barrel kit that you hook up to the drainage spout of your rain gutter to collect and reuse the water to irrigate your yard. The kit includes a 58 gallon barrel, and the parts that you need to either connect to your downspout, or to another barrel. The total price is $75, and the state of California is offering a $75 rebate, so the net cost of this is just the sales tax. The barrel and kit are free, and there is no limit to the number of barrels that you can get a rebate on, so you can hook them up to all of your downspouts, and connect barrels to catch more than 58 gallons per rain fall. The kit includes a valve that you install at the bottom of the barrel to hook a garden hose up to to water your plants with.
The drought in California is at a critical level, and every little thing that we can do to help matters. This is a way to contribute to helping with the problem, and take advantage of getting something that would normally cost $75 for FREE! I like FREE, and I am guessing that you do too. Speaking of FREE, a basic security system is also FREE, so if you have not already done so, you should take advantage of that great deal as well!!
February 25, 2015 | No Comments »
Geo tracking gives home and business owners new capabilities that go way beyond security and emergency response. The way that it works is that your smart phone has GPS built into it, and if you have your location services enabled, Alarm.com will always know your physical location (Assuming that you are with your phone of course, but when are you ever away from that??). Now you can make rules of what you want to happen based on your location. For example, if I am home, my Z-wave thermostat should be set at the temperature that I like when I am home, or if I am more than a half mile from my home, set the temperature to the setting I like when my house is empty. Or, if I drive away from my home, and forget to close my garage door, close it for me. Or, arm my system, or turn my lights on or off. You can see where these rules can really cut down on wasted electricity usage.
You can also outfit your children with a smart phone, and program Alarm.com to send you a notification via text and/or email when your child is more than a defined distance from their school. All of these rules can be made 24 hours, or just in effect certain times of day.
These services are all included in the basic Alarm.com service without any upgrades or additional fees, so it has become very affordable for homeowners to have this added connection with their home and their kids. I sincerely hope that more people take advantage of this exciting new technology.